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Customer Service

24 Hour Emergency Service
Response Time Under 2 Hours

(678)782-7500 Metro Atlanta
(678)782-7600 Fax

We proudly participate in the U.S. Chamber of Commerce HIRING OUR HEROES program, a nationwide effort to help veterans and military spouses find meaningful employment.

Our staff

We hire and develop the industry experienced professionals. By acquiring talented experts and training them to our exacting standards, we guarantee that our clients and customers receive quality results. All of our employees must pass a background check and a drug screening. Contact Us Now!

Marisa Robertson

Marisa Robertson—Owner and Founder

“I lost my childhood home to a fire. I understand the heartbreak you feel as a homeowner when a disaster devastates you and your family. We use my own experience with catastrophe to help you rebuild your home and your life. We believe that our responsibility is to you-the homeowner. You and your family are our priority.”

Marisa is a restoration executive with more than 16 years of experience in the construction business. After graduating from Western Illinois University, Marisa began her career with Coca Cola where she managed the employee health and fitness initiatives. Her current expertise includes the design and execution of various construction and restoration methodologies and standard operating procedures. Marisa is a native of the Chicago area who enjoys volunteering, running and yoga.

Mike McCune

Mike McCune—Vice President and Chief Estimator

Mike is a restoration and reconstruction expert with over 14 years of experience in all areas of the construction business. Mike is a graduate of Riverdale High School and Valdosta State University. Mike’s community involvement includes work with the Atlanta Food Pantry, Wesley Walk for Others and H3 Ministry. He enjoys the outdoors and youth baseball. Mike’s certifications and specializations include:

Brandon Robertson

Brandon Robertson--President of Business Development

As a licensed contractor with more than 20 years of construction experience, Brandon built thousands of new residential and commercial properties throughout the Southeast before becoming a certified disaster relief expert. He attended Riverdale High School and Georgia State University. Brandon is a hunter, golfer and youth soccer coach. His certifications and specializations include:

Marvin MonroeMarvin Monroe--1-800-BOARDUP Restoration Consultant

Marvin is a customer service expert with more than 20 years of professional experience. He attended Normandy High School and St. Louis University. Marvin established World Changers International Church’s Outreach Community Program and Food Bank. He is the recipient of the Governor’s Distinguished Eagle of Excellence Award for his volunteer efforts during Hurricane Katrina.

National Incident Management System (NIMS) Certified in:


Brandy Gildersleeve

Brandy Gildersleeve—Office Manager

Brandy has more than 10 years of customer service experience and five years of experience in the restoration industry. She attended Eagle’s Landing High School. Brandy enjoys music, NASCAR and spending time with family.

Chaplain Thomas Houston

Chaplain Thomas Houston—Director of Emergency Services for 1-800-BOARDUP

Chaplain Houston is a retired chaplain with 28 years of experience with Atlanta Fire Rescue. He attended Atlanta’s Southwest High School and went to college at Edward Waters in Jacksonville. Chaplain Houston is an associate pastor at Jackson Memorial Baptist Church.